Product Warranty
Ethen products are durable and high quality, with proper care they will work at their best for a long time! If you have any questions, our customer service is always at your disposal!
All Ethen products have a 1-year warranty on manufacturing defects.
Manufacturing defects must be reported within 1 year from the date of purchase.
Whenever possible, our commitment is to provide warranty repairs or replacement of individual defective parts instead of replacing the entire product.
-
01. Products purchased on ethen.eu
Email to:
-
02. Products purchased from retailers
For products purchased from local retailers or online stores, please contact them directly.
If, for any reason, you are unable to contact the retailer, you can still contact us at: [email protected]
To proceed with your warranty claim, you will be asked for a receipt or any proof of purchase.